Privacy policy.

Homeward Communities (“we,” “us,” or “our”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard information when you visit our website, interact with us online, or opt into our SMS messaging services.

1. Information We Collect

We may collect the following types of information:

  • Personal Information: Name, email address, phone number, mailing address, and any other information you provide through contact forms, email, rental agreements, or third-party reservation systems.

  • Non-Personal Information: Browser type, device information, IP address, and website usage data.

When you sign up for SMS updates, we collect your name and mobile phone number enable messagingservices.

2. How We Use Your Information

We use your information to:

  • Respond to inquiries and provide services.

  • Schedule appointments and showings.

  • Communicate updates, maintenance notifications, and marketing materials (with your consent).

  • Improve our website and user experience.

  • Comply with legal obligations or enforce our terms of service.

  • Send recurring SMS messages related to leasing opportunities, appointment confirmations, maintenance updates, community notifications, and promotions regarding available rentals.

3. Data Sharing

Customer data is not shared with 3rd parties for promotional or marketing purposes. We do not sell, rent, or share your personal information with third party services. 

We do not transfer or share your personal information with any external organizations.

Mobile opt-in and consent are never shared with anyone for any purpose. Any information sharing that may be mentioned elsewhere in this policy excludes mobile opt-in data.

We have strict policies and technical measures in place to prevent unauthorized sharing or access to your personal information..

4. Cookies and Tracking Technologies

We may use cookies or similar technologies to enhance website functionality and analyze traffic. You can adjust your browser settings to refuse cookies, but some features may not function properly.

5. SMS Opt-In and Consent

By providing your phone number and agreeing to receive texts, you consent to receive text messages from Homeward Communities at 616-947-4037 regarding customer care, leasing opportunities, appointment scheduling, maintenance, and promotional updates.

  • Consent is not a condition of purchase.

  • Message and data rates may apply.

  • Messages are recurring, and message frequency varies.

  • You may expect approximately five messages per month.

  • You can reply STOP or CANCEL to unsubscribe at any time.

  • Customers can obtain help at any time by texting HELP.

  • You can also contact us directly at admin@homewardcommunities.com or 616-947-4037 for any questions.

  • After unsubscribing, you will receive a final confirmation message, and we will remove your number from our list within 24 hours.

  • Mobile opt-in data and consent are never shared with third parties.

By contacting us via phone or text message, or submitting a form on our website (homewardcommunities.com), you consent to this Privacy Policy.

6. Terms and Conditions for Messaging

By opting into our SMS messaging service, you agree to the following terms regarding how we handle your data:

  • Data Collection: We collect your name, email address, and mobile phone number when you sign up for SMS updates.

  • Data Usage: Your data is used solely to communicate via SMS about leasing opportunities, appointment confirmations, maintenance updates, and community-related messages.

  • Data Security: We implement reasonable technical and organizational measures to safeguard your information.

  • Opt-Out: You can opt out anytime by replying STOP, calling 616-947-4037, or emailing admin@homewardcommunities.com.

  • Support: Text HELP for additional assistance or contact us via phone or email.

  • Non-Sharing Clause: We do not sell, rent, or share collected mobile numbers with any third parties for marketing purposes.

  • Messaging: You will receive account alerts and promotional offers via SMS.

  • All sharing exclusions: All references to data sharing in this policy exclude mobile opt-in and consent data, which is never shared.

7. Data Security

We implement reasonable security measures to protect your personal information. However, no method of online transmission or storage is completely secure. We regularly review our practices to maintain the highest standards of data protection.

8. Data Retention

We retain your personal information for as long as you are subscribed to our SMS or communication services.

You may request deletion of your information at any time by contacting admin@homewardcommunities.com or 616-947-4037.

Upon unsubscribing, your mobile number and associated data will be removed from our systems.

9. Third-Party Links

Our website may include links to third-party sites. We are not responsible for their privacy practices and encourage you to review their policies.

10. Changes to This Privacy Policy

We may update this policy periodically. Continued use of our website or services constitutes acceptance of the revised policy. Any updates will be reflected on this page with a new “last updated” date.

11. Contact Us

If you have any questions about this Privacy Policy or our practices, please contact us at:
📧 admin@homewardcommunities.com
 📞 616-947-4037
 🌐 homewardcommunities.com