Our shared goal: a safe, secure, and enjoyable place to live for everyone.

1) Paying Rent (easy + online)

• Pay through the AppFolio Resident Portal (auto-pay available). You may also use your bank’s online bill pay. Paying online is fastest and helps avoid late fees.

2) Renters Insurance (protects you)

• Required. Upload proof to your Resident Account within 2 weeks of move-in and update it annually or when your policy changes.

• If not provided, a $10.50/month liability policy will be added (covers unit liability only—not your personal items).

3) Lockouts

• If we must unlock the home and it is deemed to be a resident caused lock-out (i.e. lost key, under the influence), a $300 lockout fee applies.

4) Laundry (be kind to the machines)

• Use washers/dryers only for normal clothing, towels, and sheets—no heavy/oversized items, shoes, or hard objects.

5) Being a Good Neighbor

• Keep noise to a level that doesn’t disturb others. Social gatherings are welcome—just keep them considerate. Repeated/loud disturbances can lead to enforcement, including possible eviction.

6) Guests & Subleasing

• Guests can stay up to 5 nights; longer stays need management approval. Refusal to comply can be a lease breach.

• No subleasing or short-term rentals. Violations void the lease and may trigger immediate eviction and damages.

• No sleeping in common areas. Doing so may involve police/court action to protect other residents’ safety.

7) Staying in Touch

• Keep your phone and email current and notify management within 48 hours of any change.

8) Appliances

• Management maintains: refrigerator, stove, dishwasher (if present), washer/dryer (if present)—normal wear only.

• Residents handle routine cleaning and are responsible for damage from misuse/neglect.

• Any other/apartment “convenience” appliances are used at your discretion and are resident-maintained (we can remove them if you prefer). Return any landlord property in similar condition at move-out (normal wear excepted).

9) Smoke-Free Homes & Grounds

• No smoking/vaping inside your home or within 25 ft of the building.

• If smoke or residue is found in a unit: forfeit security deposit + additional fee equal (example - 1 month’s rent + $2,500 remediation). Smoking in common areas: $5,000 fee.

• You’re responsible for your guests, must report migrating smoke, and acknowledge the building can’t guarantee a smoke-free condition at all times.

10) Vehicles, Parking & Storage

• Vehicles must be registered, insured, and operable.

• Garages/parking stalls are for cars only (no storage). Use only assigned storage areas; follow clear-path and safety rules. Improperly stored items may be removed after notice, with $1,000 hauling fee if not corrected.

11) Yard & Outdoor Areas

• Keep yards clear and presentable; remove pet waste. Uncorrected issues after notice may incur a $1,000 hauling fee.

• Only patio furniture and one grill (on a stable surface, 6 ft from building) are allowed. No items outside if you don’t have an individual yard. Cable dishes are prohibited.

12) Pets & Plants

• No pets unless you have an approved pet agreement, deposit, and pet rent. Prohibited animals include exotics, fish tanks, and any breeds designated dangerous by Michigan. Large indoor plants/ivy are not allowed.

13) Safe, Crime-Free Community

• Illegal items or activity are not allowed and may result in immediate eviction and notification of law enforcement.

14) Maintenance & Resident Responsibilities

• Please submit work orders promptly via the Resident Portal. Residents handle minor items like bulbs, simple clogs, furnace filters/pilot relights (if applicable), and battery changes for CO/smoke detectors; if maintenance performs resident-responsibility items, charges may apply.

15) Common Areas

• Keep shared spaces (walkways, laundry, outdoor areas) clear of personal items. Items left may be tagged for 48-hour removal and then discarded by management if not collected.

16) Utilities

• Transfer required utilities (e.g., Electric, Gas, Trash) to your name before move-in and send confirmation 24+ hours prior. Utility contacts are listed for your convenience.

17) Repairs & Access

• We’ll give at least 24 hours’ notice for non-emergency access to complete repairs.

18) Emergencies & After-Hours Calls

• After-hours emergencies: no heat/AC, active water leak you can’t control, life-safety issues (call 911 first). Non-emergency after-hours calls incur a minimum of a $100 charge. Emergency line: 616-947-4037.

19) Cleaning & Move-Out Expectations (transparency)

We have a fee guide for excessive cleaning or damage beyond normal wear (e.g., carpet cleaning per room, appliance deep-cleaning, repainting per wall, etc.). Actual costs may vary and are charged only when needed. Inquire from management if you have a question about these fees.